CAN I CANCEL A DONATION?
Yes, if you made the donation by credit card. Other means of payment are deemed final upon confirmation.
CAN I MAKE A DONATION FROM OUTSIDE MALAYSIA?
Yes, if you make the payment by credit card.
CAN I FUND ANONYMOUSLY?
Yes. Simply tick the 'Make Me Anonymous' box when submitting your donation.
WHAT HAPPENS TO MY DONATION IF A PROJECT IS UNSUCCESSFUL?
In the event of an unsuccessful crowdfunding campaign, all funds raised will be refunded back to the Pledgers via direct deposit within 45 days. Request of refund by pledgers will be available for 7 days after the end of the fundraising period. You will receive confirmation by admin within 3 working days upon submission of refund request.
WILL I RECEIVE UPDATES ON PROJECTS I HAVE SUPPORTED?
Yes. We encourage all our project owners to keep their supporters in the loop. Project owners are required to submit a project report for public viewing once their project is complete. All other updates will be communicated via email.